Course 3 · AI & Automation

Available now Level 2 · Capable takes you to Level 3 · Proficient

AI for Work

Use AI tools at work with good judgement: ask better questions, check what comes back and protect people's data.

10 units · about 6.5 hours · free · PDF certificate when you pass

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  • Practice questions
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1

What is this course?

Use AI tools at work with good judgement: ask better questions, check what comes back and protect people's data.

2

What you’ll practise

  • Writing clear prompts with context
  • Checking AI output against sources
  • Removing confidential details before using AI
  • Writing an evidence-based recommendation
3

The exam

  • 8 short questions at the end
  • Get 6 right to pass
  • 3 tries an hour, then a short break
  • Pass = your AI for Work certificate

The 10 units

  1. 1

    What AI Is — and Is Not

  2. 2

    How to Ask Better Questions

  3. 3

    Drafting and Rewriting

  4. 4

    Summarising

  5. 5

    Research with AI

  6. 6

    Verifying AI Output

  7. 7

    Fabricated Claims and Hallucinations

  8. 8

    AI and Workplace Privacy

  9. 9

    AI with Spreadsheets and Structured Data

  10. 10

    Responsible Use at Work

  11. The exam — 8 questions

Skills you’ll add to your Skills Passport

Every course starts at unit 1.

Take it one unit at a time. You’ve got this — and we’re cheering you on.