Stage 1
Status: FutureSecurity fundamentals
Learn the core ideas of protecting systems and information, and the ethical boundaries of security work.
Builds: Knowledge & Theory
Training: Security Fundamentals
Technology pathway
IT Support to Cybersecurity Analyst
Build on hands-on IT support experience with security fundamentals, networks, identity, monitoring and incident response to move into security work.
Who it’s for: IT support and helpdesk staff who already look after users, devices and accounts and want to move into security analysis.
You are hereIT Support
7 stages
TargetCybersecurity Analyst
Starting point
What you bring, and what to build
IT support staff already reset accounts, fix devices, follow procedures and see the security problems users run into every day. Security analysis builds directly on that. This pathway adds security fundamentals, networking, identity and access, threat awareness, monitoring and incident response basics, and ends with practical lab work carried out only in safe, permitted environments.
Transferable strengths you already have
- Troubleshooting devices and systems
- Managing user accounts and access
- Following procedures carefully
- Documenting issues in tickets
- Explaining technical issues to users
- Spotting unusual behaviour
Capability areas to build
Skills to build
The route
Stage by stage
Each stage shows its own status. None of these stages’ training is in development yet; the pathway as a whole is future.
You are here
IT Support
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Stage 2
Status: FutureNetworks basics
Understand how networks carry traffic and where things can go wrong.
Builds: Knowledge & Theory
Training: Security Fundamentals
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Stage 3
Status: FutureIdentity and access
Go deeper into accounts, permissions and authentication, which you already work with daily.
Builds: Practical / Occupational Skills
Training: Security Fundamentals
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Stage 4
Status: FutureThreats, monitoring and response
Recognise common threats, read logs and alerts, and follow an incident response process.
Builds: Practical / Occupational Skills
Training: Security Fundamentals
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Stage 5
Status: FutureAI in security work
Use AI carefully to summarise alerts and research threats, and understand how attackers misuse it.
Builds: AI & Modern Technology
Training: AI for Work, Security Fundamentals
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Stage 6
Status: PlannedPortfolio and career move
Show your support background and new security work clearly to employers.
Builds: Career & Opportunity Skills
Training: Career Change Toolkit
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Stage 7
Status: FuturePractical lab project
Investigate a simulated incident in a safe practice lab and write up what happened.
Builds: Practical / Occupational Skills
Training: Security Fundamentals
Target
Cybersecurity Analyst
Practical evidence
What you’ll be able to show
Progress is proven with real work, recorded in your private Skills Passport.
- An incident report from a simulated investigation
- An access review of a practice environment
- Annotated log analysis notes
- A security portfolio built from practice lab work
Linked training
Training used
- Security FundamentalsStatus: Future
- AI for WorkStatus: Open — early access
- Career Change ToolkitStatus: Planned
Where next
Possible next pathways
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Status: Future
FromSoftware Developer to ToAI Engineer
Build on solid development experience to design, test and ship AI-powered features that are reliable, safe and worth using.
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Status: Future
FromOffice Administrator to ToAutomation Specialist
Use your inside knowledge of office processes to map, simplify and automate repetitive work safely with AI and workflow tools.
Training updates
Hear when this pathway opens
Pathways open in stages as their training is built. Join the launch list to hear first.