Training area

Digital Foundations

Everyday digital confidence and safety, from using a computer properly to email, files, online forms and staying safe online.

Area status: Open — early accessStarter → Capable

Open to learners today. New and still being improved. Tell us if anything is unclear.

At a glance

  • 3 training programmes
  • Levels: Starter → Capable
  • Used in 16 seed pathways
  • 23 skills
An older woman and a younger woman sitting together on a sofa, looking at a smartphone and smiling.

Training in this area

3 training programmes

Each programme shows its own status. Planned modules are an outline and may change before they are built and reviewed.

Status: Open — early access

Computer Skills (Windows & Mac)

Find your way around a Windows or Mac computer, look after your files, stay safe and fix the small problems yourself.

  • Level range: Starter → Capable
  • No related pathway yet
  • About 6 hours (estimate)

Units

  1. Know Your Computer
  2. Files and Folders on Windows and Mac
  3. Keyboard, Mouse and Trackpad Shortcuts
  4. Browsers and Downloads on a Computer
  5. Cloud Storage on Your Computer
  6. Settings That Matter
  7. Keep Your Computer Safe
  8. Fix It Yourself
  9. Work-Ready Habits
  10. Computer Skills Practical Project (reviewed practical assessment)

What you’ll practise

  • Finding an app and a file on Windows and on a Mac
  • Using the shortcuts that save the most time
  • Deciding whether a downloaded file is safe to open
  • Checking updates, security and the screen lock
  • Closing a frozen app and freeing disk space

Skills

  • Desktop and window navigation
  • Files and folders in Explorer and Finder
  • Keyboard, mouse and trackpad shortcuts
  • Browsers and downloads on a computer
  • Cloud folders, sync and backup
  • Computer settings
  • Keeping a computer safe
  • Fixing common computer problems
  • Work-ready computer habits
Status: Open — early accessStart here

Digital Foundations

Everyday digital skills, step by step: your device, the web, email, files, staying safe and taking part online.

  • Level range: Starter → Capable
  • 16 related pathways
  • About 8 hours (estimate)

Units

  1. Your Device and Digital Confidence
  2. Browsers and Search
  3. Email Basics
  4. Files and Folders
  5. Cloud Storage
  6. Passwords and Two-Step Verification
  7. Online Scams and Safety
  8. Video Meetings
  9. Online Forms
  10. Digital Foundations Practical Assessment (reviewed practical assessment)

What you’ll practise

  • Organising files and folders in a safe simulation
  • Spotting scam messages and fake sign-in pages
  • Setting up two-step verification
  • Completing an online form accurately

Skills

  • Device navigation
  • Basic digital judgement
  • Browser use
  • Web search
  • Email communication
  • Scam recognition
  • File management
  • Cloud storage
  • Online safety
  • Password hygiene
  • Multi-factor authentication
  • Video meeting participation
  • Online form completion
Status: Planned

Everyday Online Services

Use banking, government, employer and other online services with confidence, and recover accounts safely when something goes wrong.

  • Level range: Starter → Capable
  • No related pathway yet

Planned modules

  1. Official websites and apps
  2. Creating and recovering accounts
  3. Online banking safely
  4. Government and employer portals

What you’ll practise

  • Recognising an official service website
  • Recovering a locked account in a simulation

Skills

  • Online form completion
  • Online safety
  • Managing online accounts

Best after: Digital Foundations

Current availability

Open — early access

  • Open — early accessOpen to learners today. New and still being improved. Tell us if anything is unclear. 2 training programmes
  • PlannedDesigned and scheduled, not yet in development. 1 training programmes

Nothing is shown as available before it has been reviewed and approved for learners. See all training.

Help me choose

Not sure what you need?

Tell us where you are now and what you want to achieve. We’ll show the pathways and training that fit.

Open now

Digital Foundations is open now

Start free, on a phone or a computer. Core learning is intended to stay free.

Start learning free